Privacy Policy | salam88 Official Security & Data Protection

Last Updated: 2026-08-18

Privacy At A Glance

  • What we collect: Account details, identity verification, payment info, and device data.
  • Why we collect it: To manage your account, process payments, prevent fraud, and comply with laws.
  • Who sees it: Only our internal team and trusted partner service providers.
  • Retention: Kept for the life of your account and as required by Malaysian law.
  • Your Control: You can request access, correction, or deletion via our support team.

1. Introduction and Scope

This Privacy Policy describes how salam88 collects, uses, and protects the information of our users in Malaysia. By using our services, you agree to the practices described in this document.

This policy applies exclusively to the services provided on this website. It does not apply to third-party websites, external payment portals, or other platforms you may visit after leaving our site. We strongly encourage you to review the privacy policies of any external sites you encounter.

2. Personal Information We Collect

Account and Identity Data

We collect information provided during registration, such as your username, password, and contact details. This is used to establish your identity and manage your membership.

Verification Documents

To prevent fraud and ensure legal compliance, we may request government-issued identification or proof of address to verify your identity and age.

Payment Data

We collect transaction records and payment methods used for deposits and withdrawals to ensure the accurate movement of funds.

Gaming and Transaction Activity

We track game history, wagering patterns, and financial transactions to optimize our services and identify suspicious behavior.

Device and Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating systems to maintain security and site stability.

Support Communications

Records of your interactions with our customer support team are kept to resolve disputes and improve service quality.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information you provide when registering an account, filling out forms, or contacting support.
  • Automatically: Data collected through cookies and server logs as you navigate our platform.
  • Partner Providers: Information shared by our partner payment processors and identity verification services to validate your transactions and identity.

4. Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: To create, maintain, and secure your gaming account.
  • Financial Processing: To facilitate deposits and withdrawals and ensure funds reach the correct recipient.
  • Security and Compliance: To verify your age, prevent multi-accounting, and detect fraudulent activity.
  • Personalization: To tailor the gaming experience and content displayed to you.
  • Legal Obligations: To fulfill regulatory requirements applicable to gambling operators in Malaysia.
  • Marketing: To send promotions and updates, provided you have given explicit consent to receive them.

5. When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: With partners who handle payments, identity verification, and technical infrastructure.
  • Legal Requirements: When required by law to cooperate with relevant authorities or to protect our legal rights.
  • Safety: To prevent fraud or unauthorized access to our platform.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Using industry-standard encryption for data in transit between your device and our servers.
  • Access Control: Restricting internal access to personal data to authorized personnel only.
  • Payment Isolation: Ensuring payment sensitive data is handled through secure, isolated channels.
  • Continuous Monitoring: Regularly monitoring our systems for vulnerabilities and unauthorized access attempts.

7. Cookies and Tracking

We use cookies to improve your user experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Depending on your situation, you have the following rights regarding your data:

  • Access and Correction: You may request a copy of your data or ask us to correct inaccuracies.
  • Deletion and Portability: You may request the deletion of your account and data, subject to legal retention requirements.
  • Objection and Withdrawal: You may object to specific processing activities or withdraw consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, certain data must be retained to comply with anti-money laundering (AML) and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we will continue to store necessary data for the timeframe required by applicable law in Malaysia to meet legal and regulatory obligations.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will immediately terminate the account and remove all associated personal data.

Parents or guardians who believe a minor is using our platform should report the account immediately through our support channels.

11. Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain its confidentiality.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy or the handling of your personal data, please reach out to us via the Support page.